Terms & Conditions

1. Acceptance of Terms

• You are at least 18 years old and legally capable of entering into these terms.
• You have read, understood, and agree to these Terms, our Privacy Policy, and Accessibility Statement.
• If under 18, you must have consent from a parent or legal guardian.

2. Scope of Services

WithKashish (led by Kashish Gupta, Psychotherapist) offers:

• Online and in-person psychotherapy sessions
• Initial assessments to create personalized treatment plans
• Occasional workshops or group programs

Services are provided by qualified professionals; sessions can include chat, audio, or video modalities.

3. Professional Disclaimer

• Therapy may bring up emotional discomfort or challenging feelings. While beneficial, outcomes are not guaranteed.
• Our services are not emergency support. In crisis situations—such as thoughts of self-harm or life-threatening concerns—contact emergency services, a suicide helpline (e.g. AASRA at 22‑27546669), or a local hospital immediately.
• Advice given is for informational purposes only and should not replace medical or psychiatric evaluation and treatment.

4. Client Responsibilities

• Provide truthful and current personal information.
• Ensure a private and secure environment during sessions for confidentiality.
• Do not record sessions without written consent.
• Respect boundaries and maintain therapeutic professionalism.

5. Confidentiality & Legal Exceptions

All session content remains confidential except when disclosure is legally or ethically required, including:

• Risk of harm to self or others
• Suspected abuse (minors, elderly, vulnerable adults)
• Court orders or legal mandates

We uphold confidentiality as per clinical standards and the Mental Healthcare Act, 2017.

6. Booking, Fees & Payment

• Sessions typically last 50 minutes.
• Fee: ₹1500 per session (or group/workshop rates as announced).
• Payments must be made before the sessions via UPI, bank transfer, or other digital methods.
• Appointments are confirmed only once payment is processed.

7. Cancellation & Refund Policy

Refer to our separate Refund & Cancellation Policy for complete details, including timelines and conditions.

8. Intellectual Property & Use Restrictions

• All content—text, graphics, and images—is owned by WithKashish.
• You may use content for personal, non-commercial purposes only.
• You may not reproduce, distribute, or alter our content without prior written consent.

9. Website Use

• Our website is provided “as-is” without guarantees of uninterrupted access or defect-free operation.
• You agree not to use the site for unlawful activities, sending spam, uploading harmful code, or infringing intellectual property.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of India, including the Mental Healthcare Act, 2017.

Any disputes will be resolved through good-faith negotiation and, if necessary, arbitration under the Indian Arbitration and Conciliation Act.

For questions, feedback, or concerns regarding these Terms or your therapy experience, email kashishguptaa05@gmail.com. Grievances will be addressed within 5 business days.